Your account and profile

Your profile is what people see when they tap your name: your photo and cover image, name, username, bio, location, badges, followers, feedback and your posts. A complete profile gets more replies — people like to know who they are dealing with.

You can change your photo, cover image, name, username, bio, contact details and business location at any time.

Your birth date is private. It is only used to decide whether you can open posts their authors marked as 18+. Until you add it, 18+ posts stay blurred and locked for you, the same as for anyone under 18.

More on this under Privacy and visibility.

Anyone who has dealt with you can leave feedback on your profile: a rating from 1 to 5 stars, up to 1,000 characters of text and up to 5 photos. They can say which of your listings it is about. You can reply to feedback, and other people can like it. Nobody can leave feedback on their own profile.

Feedback is about the person. It is separate from product reviews, which only buyers who completed an order can leave, and which appear on the listing.

Profile views shows the people who recently opened your profile. It is a good way to spot interested buyers and follow up with them.

• Favourites (called Saved listings on the website) keeps listings you bookmarked, so you can come back to them.
• History lists what you recently opened.
• Likes shows the posts you liked.

If you forget your password, choose Forgot password on the sign-in screen and we will email you a reset link. It works for 30 minutes. If you signed up with Google or Apple, keep using that button to sign in.

You stay signed in on each device until you sign out. For your security, a device you have not used for about two months asks you to sign in again.

Deleting your account disables it and signs you out on every device straight away.

1. Open Settings & privacy.
2. Choose Delete account and confirm.